Terms of service

Welcome to Heal Rootz. This website, located at www.healrootz.com (the "Website"), is owned and operated by Heal Rootz, a business based in Muvattupuzha, Kerala. By accessing or using our Website and purchasing our Vakaboomproducts, you agree to be bound by the following Terms of Service ("Terms").

1. Acceptance of Terms

By accessing this Website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. If you do not agree to all the terms and conditions, please do not use this Website.

2. Account Responsibility

To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and password. Heal Rootz reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Accuracy of Product Information

We strive to ensure that the descriptions of Vakaboom Multi Purpose Cleaning Spray and Vakaboom Multi Surface Cleaning Wipes are as accurate as possible. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

  • Pricing: We reserve the right to change prices without notice.

  • Availability: All orders are subject to stock availability.

4. Payments and Billing

All payments are processed securely through our partner, Cashfree Payments.

  • By providing a payment method, you represent that you are authorized to use that method.

  • In the event of a payment failure, your order will not be processed.

  • We are not responsible for any additional charges your bank may levy for the transaction.

5. Prohibited Uses

You agree not to use the Website or our products for any illegal or unauthorized purpose. Specifically, you may not:

  • Resell Vakaboom products without written authorization from Heal Rootz.

  • Use our products in a manner inconsistent with the safety instructions provided on the packaging.

  • Attempt to interfere with the proper working of the Website or payment gateway.

6. Limitation of Liability

To the maximum extent permitted by law, Heal Rootz and its founders (Libin Lukose and Sabin Thomas) shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use or inability to use our products.

  • Any unauthorized access to our secure servers or personal information stored therein.

  • Skin irritation or surface damage caused by improper use or failure to follow the "How to Use" instructions on the product label.

7. Intellectual Property

The name Vakaboom, the Heal Rootz logo, and all website content (text, graphics, and images) are the intellectual property of Heal Rootz. Any unauthorized use of these materials is strictly prohibited.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Muvattupuzha/Ernakulam, Kerala.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

  • Entity Name: Heal Rootz

  • Address: Thanikuzhiyil Building 345/A, Peringazha, Perumballoor PO, Muvattupuzha - 686673.

  • Email: healrootz@gmail.com

  • Phone: +91 9526415161